Monday, July 27, 2009

The White Hat

The white hat is all about information. "The facts, ma'am, and nothing but the facts" is what this hat is all about.

Facts are neutral. There are no feeling with the facts (feelings will come out with the red hat).

The goal of the White Hat is to receive as much information as possible. In a meeting or discussion, facts that would provide helpful guidance for a great decisions get covered up with feelings or side-conversations. By focusing on the facts, you are able to get all the necessary information out in front of you so you can take the next step of interacting with the information using the other hats.

The Point of the White Hat is to be practical.

Danger: too much information is paralyzing.

Examples:

"What are the budget figures for this line item?"

"What was the attendance for this past event?"

"What went wrong with the campaign?"

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