Read this great article on Conflict from the Alban Institute. Based on Acts 6, I find many applications to church leadership, parenting, corporate systems, etc etc.
Insights I have as I interact with this article:
* "an organization's culture matters more than its structure": I've seen this play out so many times. It doesn't matter what formal structures you have, but it's the underlying culture that rules the day. Don't worry about changing structure; change the culture THEN change the structure to reflect the new culture.
* "start behaving as if the culture has already arrived": so don't wait to change the structure or the culture: the first person you change is yourself.
* "this passage begins and ends with ... growth": conflict is sandwiched in between Acts 6.1 and Acts 6.7 which talk about growth. Whenever we address conflict in a healthy way, growth is a result.
* 3 learnings: Move toward conflict, the presenting issue isn't the real issue and involve the complainers in the solution - I lead with these 3 insights in mind. In fact, whenever I try to involve the complainers in a solution, they usually bail out because it takes away their right to complain.
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