As leaders, we always need to assume that even though we send out an email, even though we send a message through Facebook, that doesn't mean we've communicated effectively and personally. Nothing beats a phone call, a face-to-face communique, or better yet, a handwritten note.
Don't believe me? Consider Google's comments and it's latest initiative for people this Christmas.
(I know it's not a handwritten postcard, but it is impressive that the internet giant Google recognizes the unique personal touch a postcard possesses).
